Gambling is a form of paid entertainment, not a source of income. If it starts to cost more money or time than you planned, the tools and services below can help.
Signs That Gambling Is Becoming a Problem
- Trying to win back losses – making another deposit to recover what you have lost.
- Going over budget – spending more money or time than you intended.
- Gambling with borrowed money – using credit, loans or funds meant for bills.
- Secrecy – hiding your gambling from people close to you.
- Mood changes – feeling anxious or irritable when you are not playing.
Controls WestAce Offers
You can ask WestAce support to apply these to your account:
- Deposit limits – a ceiling on how much you can add over a chosen period.
- Time-out – a short pause from playing.
- Self-exclusion – request it at [email protected], and list any other accounts you hold so they can be closed too.
GAMSTOP, the UK's national self-exclusion scheme, only covers operators licensed by the UK Gambling Commission. WestAce does not show a UK licence, so request its own self-exclusion directly.
Where to Get Help in the UK
| Service | How it helps |
|---|---|
| National Gambling Helpline (GamCare) | Free confidential advice on 0808 8020 133, day and night |
| BeGambleAware | Self-assessment tools, advice and treatment referrals |
| Gamblers Anonymous UK | Local and online peer support meetings |
| GAMSTOP | Self-exclusion from all UK-licensed gambling sites |
Gambling is for adults aged 18 and over. Parents can use content-filtering software to stop children reaching gambling sites.